Privacy Policy

1. Introduction

Welcome to REAN Solar Connect ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using REAN Solar Connect, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Express interest in obtaining information about our services
• Participate in activities on our platform
• Request quotes from manufacturers or distributors
• Contact us

This information may include:

• Name and contact information (email, phone number, address)
• Business information (company name, role, certifications)
• Account credentials (username, password)
• Payment information (processed securely through third-party payment processors)
• Profile information (profile photo, preferences)

2.2 Automatically Collected Information

When you visit our platform, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Cookies and similar tracking technologies
• Usage data (pages viewed, time spent, click patterns)

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Creating and managing your account
• Processing transactions and sending transaction notifications
• Facilitating communication between buyers and sellers
• Providing customer support and responding to inquiries
• Sending administrative information and service updates
• Improving our platform and developing new features
• Analyzing usage patterns and trends
• Detecting and preventing fraud and security threats
• Complying with legal obligations
• Sending marketing communications (with your consent)

4. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: Third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery)
• With Business Partners: Manufacturers, distributors, and recyclers you connect with through our platform
• For Business Transfers: In connection with mergers, acquisitions, or sale of assets
• With Your Consent: When you explicitly agree to share your information
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us at privacy@reansolar.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: