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Terms of Service

Last Updated: November 15, 2025

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and REAN Solar Connect ("Company," "we," "us," or "our") concerning your access to and use of our website and services.

By accessing or using our platform, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use our services.

2. User Accounts

2.1 Account Registration

To use certain features of our platform, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use

2.2 User Types

Our platform serves different user types:

  • Consumers: Individuals seeking solar products and services
  • Manufacturers: Solar product manufacturers
  • Distributors: Authorized solar product distributors
  • Recyclers: Certified solar panel recycling providers

3. Marketplace Rules

3.1 For Providers (Manufacturers, Distributors, Recyclers)

Providers agree to:

  • Provide accurate product/service information
  • Honor quoted prices and terms
  • Maintain necessary licenses and certifications
  • Comply with applicable laws and regulations
  • Respond to quote requests in a timely manner
  • Provide quality products and services as advertised

3.2 For Consumers

Consumers agree to:

  • Provide accurate information in quote requests
  • Communicate professionally with providers
  • Honor commitments made to providers
  • Provide honest reviews and feedback

4. Platform Fees and Payments

REAN Solar Connect may charge fees for certain services. All fees will be clearly disclosed before you commit to any transaction. Payment terms include:

  • All prices are in Nigerian Naira (NGN) unless otherwise stated
  • Payment processing is handled by secure third-party processors
  • Refund policies are determined by individual providers
  • Platform fees are non-refundable unless otherwise stated

5. Prohibited Activities

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Post false, misleading, or fraudulent content
  • Harass, abuse, or harm other users
  • Interfere with platform security or functionality
  • Use automated systems to access the platform
  • Attempt to bypass any security features
  • Engage in any form of spam or unsolicited marketing

6. Intellectual Property

The platform and its content, features, and functionality are owned by REAN Solar Connect and are protected by international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the platform for its intended purpose. This license does not include any resale or commercial use of the platform or its content.

7. Disclaimer of Warranties

The platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

  • The platform will be uninterrupted or error-free
  • Defects will be corrected
  • The platform is free of viruses or harmful components
  • Results from using the platform will meet your requirements

8. Limitation of Liability

To the fullest extent permitted by law, REAN Solar Connect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the platform.

9. Indemnification

You agree to indemnify and hold harmless REAN Solar Connect and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the platform or violation of these Terms.

10. Dispute Resolution

Transactions Between Users: REAN Solar Connect is a marketplace platform that facilitates connections between users. We are not party to transactions between buyers and sellers. Disputes arising from transactions should be resolved directly between the parties involved.

Disputes with Platform: Any disputes arising from your use of the platform shall be governed by the laws of Nigeria and resolved in Nigerian courts.

11. Termination

We reserve the right to terminate or suspend your account and access to the platform immediately, without prior notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • At your request
  • At our discretion

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the platform. Your continued use of the platform after such changes constitutes acceptance of the new Terms.

13. Contact Information

If you have questions about these Terms, please contact us:

Email: legal@reansolar.com

Phone: +234 800 REAN SOLAR

Address: REAN Solar Connect, Lagos, Nigeria

REAN Solar Connect - Nigeria's Premier Solar Energy Marketplace | REAN Solar Connect